I recently stayed at this hotel and enjoyed several aspects of it. The onsen on the ground floor was a relaxing feature, and the tea area was a nice touch, offering refreshments like tea and welcome snacks at specific times, which was a great way to unwind. The room was clean, and the staff were very welcoming, making the stay pleasant.
Ken
жовтень 2024 р.
The location was great 10 minutes walk fron the station Good restaurants near by.
Shaked
листопад 2024 р.
My room was a double room in their newly renovated wing — it was spacious and was tastefully renovated. The hotel also offers free bicycle rentals which was amazing in Matsumoto, it allowed us to visit public baths (apart from the hotel onsen) and other attractions in the area.
Joel
листопад 2024 р.
Excellent hotel with onsen. The hotel is located next to Matsumoto station, only 10 min walk. The staff was lovely and friendly. The room was cozy with a desk and all the necessities of life. The bed was very comfortable with orthopaedic mattress.
Olja
жовтень 2024 р.
Comfortable rooms with very friendly staff who went out of their way to help us. We appreciated the notices printed in English for us and even larger pyjamas. Great spot for a family to stay. Easy walk to all the attractions and train station close by.
Belinda
жовтень 2024 р.
The beds are supportive and comfortable, and the amenities are enjoyable. The public bath, green tea room and library were all clean and tidy. Note there is no tea in the green tea room, but they were serving Soba the night we were there.
Ashley
жовтень 2024 р.
Very clean and comfortable room. Accessible location on foot. Excellent buffet breakfast.
Nicola
жовтень 2024 р.
The room is clean. Staff are friendly.
Supharin
жовтень 2024 р.
Great location and amazing staff. When checking in, a staff member realised I had no bag and went to help my partner park the car! Carried my bag up the steps.....wow! Amazing onsen on the ground floor, great experience and very relaxing 😌
Anne
листопад 2024 р.
A staff at reception was so kind and quite easy to conversation with english. She was very good to find problems and to remove them. The spa was not big but really good to recover traveler's tired. Parking fee is normal, easy to access by road.
Amando
грудень 2024 р.